We want you to be fully satisfied with your purchase. If you decide our coaching program isn’t the right fit, you may request a refund within 14 days of purchase, provided you meet the eligibility criteria below.
To qualify for a refund, you must:
- Submit your request within 14 days of your purchase date.
- Have viewed less than 30% of the program content.
- Not have downloaded any major program resources or materials.
We track engagement metrics within the platform, including video progress and resource downloads, to determine eligibility.
To request a refund, email [your support email] with the subject line “Refund Request” and include:
Your full name and purchase details.The reason for your refund request.
We will review your request and respond within 3-5 business days. If approved, your refund will be processed back to the original payment method within 7-10 business days.
If you have viewed 30% or more of the program content.If you have downloaded major course materials.If the request is made after 14 days from the purchase date.
If you’re experiencing issues with the program or need guidance, we’re here to help. Reach out to [[email protected]] , and we’ll do our best to assist you.